Order Processing
All orders are processed within 2–5 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly longer than usual.
Shipping Time
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Europe: 7–20 business days
- Australia & New Zealand: 7–20 business days
- Other International Destinations: 10–25 business days
Delivery times are estimates only and may vary depending on destination, customs processing, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and selected shipping method.
From time to time, we may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, a confirmation email containing tracking information will be sent to the email address provided during checkout.
Please allow up to 48 hours for tracking information to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for orders shipped to incorrectly entered addresses. Additional shipping fees may apply if a package must be re-shipped.
Delayed or Lost Packages
While we work with reliable shipping partners, delivery delays may occasionally occur due to circumstances beyond our control.
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: support@stayunsilenced.com
We will respond as soon as possible during normal business hours.
